Billing

Learn more about how your plan is billed.

• How to pay for your Zapier account

  Zapier offers different payment options depending on the currency selected or the country where you are located. No...

• How partner deals work in Zapier

  Partner deals are a special type of time-limited offer from Zapier and our partners. When you participate in a promot...

• Get usage insights for your Zaps

  The Usage insights tab displays how you're using tasks throughout the current billing cycle. This allows you to clear...

• Zapier refund policy

  This article explains how Zapier's refund policy works in different scenarios.All sales are finalAll purchases are co...

• What happens when you downgrade your Zapier plan?

  You can downgrade your Zapier plan at any time. If the new plan you select has different features and limits, you’ll ...

• How pay-per-task billing works in Zapier

  Pay-per-task billing allows you to keep running your business-critical Zaps in case you reach your plan’s task limit ...

• How is task usage measured in Zapier?

  In Zapier, only successful actions count toward your task usage. Below you'll find a more detailed explanation of wha...

• Access and manage your invoices

  Zapier's paid plans are pre-paid for the next billing period (monthly or annually). When you pay for your plan, you a...

• Review your account usage in the analytics dashboard

  Available on plans: Free Pro Team Enterprise Use the analytics dashboard to get more visibility and co...

• View and update your billing information

  In your billing and usage settings, you can view your current billing information and update your payment method and ...

• Add a billing or IT contact to your account

  During checkout, you can add additional billing and IT contacts to your Zapier account. This ensures the right people...

• Zapier's vendor information

  If you need vendor information to use Zapier, you can reference these fields to fill out vendor forms. Company Name...

• Tax applied to Zapier charges

  Zapier is required to collect any applicable taxes as required by local laws. Depending on your location, you may be ...

• Request tax exemption for your account

  If you believe your account should be exempt from tax, you can send the appropriate documentation as evidence to our ...

• Why am I not seeing my discount on the checkout page?

  When you make a purchase in your Zapier account using a discount link or account credit, the total cost without disco...

• What is a Zapier add-on?

  Add-ons are separate subscriptions for Zapier products like Zapier Chatbot and Zapier Agents. You can add them to you...

• Do Zapier credits expire?

  Zapier credits expire one year after they are added to the account. If there are credits on your account, Zapier will...

• Why did Zapier charge my credit card?

  Zapier's paid plans charge a monthly subscription fee. If you received a charge on your credit card from Zapier, eith...

• What happens if my payment fails?

  If we cannot charge your account, the system will retry up to three times after the initial failed attempt every 72 h...

• Why is my payment pending? And why can't I change my plan?

  If you recently paid for a Zapier subscription using the ACH/Direct Debit method, it will take around 3 business days...

• Troubleshoot Tax ID validation errors in invoices

  You can add a tax or VAT ID to your Zapier invoices. If you're seeing errors when trying to add an ID, check that: T...

• Can you charge me in my local currency?

  We currently support paying for Zapier in the following currencies: US Dollars (USD) Pounds Sterling (GBP) Euros (EU...

• How is my account affected by India’s e-mandate directive?

  As of October 1, 2021, the Reserve Bank of India’s (RBI’s) new rules for all recurring payments that use India Bank c...