What is a Zapier add-on?

Add-ons are separate subscriptions for Zapier products like Zapier Chatbot and Zapier Agents. You can add them to your account at any time, even without a paid Zapier plan. 

 Subscribe to an add-on

• Go to the billing and usage area of your account.
• Click Upgrade beside your chosen add-on. 
• Select the plan for your add-on. You can sign up for other add-ons from this screen.
• Click Checkout.
• If you already have a payment method, it will be automatically selected. 
  • You can also edit or add your payment information.
• The total amount due will be displayed. Click Pay now.

Billing for add-ons

Each add-on appears on your invoice as a line item, separately from the price of a Zapier plan. If you're signed up to a paid Zapier plan, your add-on will use the same billing cycle as that plan, paid monthly or annually. If you want to be charged on a different cadence, you can change your Zapier plan first, and then sign up for an add-on.

Add-on charges with the Free Zapier plan

If you're on a Free Zapier plan, your add-on will be charged on the same day of the month (or the specific date, for annual plans) when you sign up for the Zapier plan, even if you signed up for the add-on on a different date. You will only be charged partially for the remaining days of that billing cycle.

Note

As the Zapier plan controls your account's billing date, if you sign up for a Zapier plan or upgrade a plan on a day other than your current billing date, your add-on will be renewed at that moment to ensure it matches the billing date. You will receive a credit for the unused time, which will be used towards the partial add-on charge.

Cancel or downgrade an add-on

You can cancel or downgrade an add-on anytime. This does not affect your Zapier plan or other add-ons. To cancel:

• Go to the billing and usage area of your account. 
• Select your add-on's Free plan.
• Click Checkout.
• On the next page, review the information and click Update account.

When you cancel an add-on, your Zapier account receives a pro-rated credit, equal to the number of days until the end of the current billing cycle. This credit will be used on any future purchases on your account. You can re-purchase an add-on at any time.