Returning a Damaged or Incorrect Item
If your item arrived damaged or is not the item you ordered, please notify us within 7 business days of receipt. Take the following steps to expedite your return:
- Email returns@acmeindustries.com with your order number, photos of the packaging and item, and a brief explanation of the issue.
- Our team will validate the issue and issue an RMA number.
- We will provide a return shipping label, and once the return is received, a replacement or refund will be processed.
Please retain all original packaging until the return is processed. We cannot process returns without photographic proof of the issue.
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