Zap error: Zap has diverged too much

In your Zap history, your Zap run has the status Stopped/Errored. Your Zap step displays the error message:

Task was stopped because its Zap has diverged too much due to changes in the addition/removal/ordering of steps, or substitution of apps.

Causes

This happens when:

• You make significant changes to your Zap after it has already initiated a run, then attempt to replay an errored step.
  • Significant changes include altering the order of steps, number of steps, or apps used in the Zap
• There’s a delayed run pending from a previous version of your Zap.

How to fix it

To fix it:

• Replay the entire Zap run.

Note

You cannot replay errored Zap steps, even if you revert the Zap back to its previous version of your Zap.

Still need help? 

If this article did not fix the issue, Zapier has a few other options to get you the help you need:

• Contact Zapier Support. Our Support team can investigate your account to find solutions.
• Ask in the Zapier Community. Get advice from experienced Zapier users in the Zapier Community.
• Learn more about getting help. Read our guide on how to get help and support with Zapier to find the best resources for your specific problem.