Cigna National | Registration Steps

This article guides you through the process of registering for Foodsmart and scheduling a virtual visit with a Registered Dietitian as an Cigna National member, using a web browser.

# of Allowed Visits	Copay/Deductible
Most plans cover up to 3 visits. Please contact your benefits manager or visit MyCigna.com for more information about your plan design.	Most plans cover up to 3 visits at no cost to you. Contact your benefits manager or visit MyCigna.com for more information about your plan design.

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Step 1: Access Foodsmart.com

Using a web browser of your choice (Google Chrome and Safari are recommended), navigate to Foodsmart.com. Click on Schedule Now to create a Foodsmart account.

 

Step 2: Create Your Foodsmart Account

Provide accurate details in the following mandatory fields

• First Name: Enter your first name.
• Last Name: Enter your last name.
• Birthday: Provide your date of birth in MM/DD/YYYY format.
• Zip Code: Input your current zip code.
• Contact Information: Choose between Email or Phone for communication, then enter the corresponding contact detail.
   

Confirm Terms of Services, Privacy Policy, and Disclaimer 

1. Read the Terms of Service, Privacy Policy, and Disclaimer by clicking the provided links.
2. Check the box to confirm that you agree to the terms and policies.
3. Click Next to continue.

 

Step 3: Enter Verification Code and Create a Password

You will receive a verification code from Foodsmart to the email (or phone number) that you chose. Enter the verification code to verify your Foodsmart account and then create a password. 

Note: Your password must be 8 characters long

Step 4: Enter Coverage And Payment Details

1. Coverage Type: Select "Yes, by my health insurance" from the dropdown menu to indicate health insurance coverage.
2. Insurance Plan: From the dropdown menu, choose Cigna National as your Insurance plan.
3. Cigna Member ID and Group ID: Enter your Cigna Member ID and Group ID.
    

Review and Continue

Double-check your entries and click "Next" to proceed.

Step 5: Schedule Your Appointment with a Registered Dietitian

1. Search for a Provider (Optional): If you have a specific Registered Dietitian (RD) in mind, search for their name.
2. Select a Date: Use the calendar to choose your desired date.
   • Example: February 7, 2025.
3. Choose a Time Slot: Select an available time for your visit.
   • Example: 4:09 PM with Jahanda King, RD.

Confirm and Proceed

Review your selection and click "Next" to finalize the appointment.

Step 6: Review Your Visit Details

Verify the following

1. Dietitian Information: Confirm the RD’s name and language preference.
2. Appointment Details: Check the date, time, and duration (e.g., February 7, 2025, at 4:09 PM, for 60 minutes).
3. Personal Details: Ensure your name, birthdate, and legal sex are accurate.
4. Contact Details: Verify your email, phone numbers, and address.
5. Coverage Details: Confirm your payment method and employer information.

Agree to Terms

Check the box to agree to the Terms and Conditions, then click "Schedule Visit" to confirm.

Optional: Select Audio Only if you would like to do your visit over a phone call instead of a Zoom video call.

Next Steps

1. Schedule Another Visit: Click "Schedule Another" if you wish to book additional appointments.
2. Manage Visits: Access your account by clicking "Go to Dashboard"

Need more help? Please email

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