When using the Mailchimp Add/Update Subscriber action in your Zaps, you see the error message "Invalid Resource - Please provide a valid email address". You may see this error when setting up a Zap or in the details of a Zap run in your Zap history.
Causes
This happens when:
- The mapped field does not contain a valid email address.
- The mapped field contains more data than just an email address, such as the email address and a telephone number.
How to fix it
To fix this issue:
- If the issue only occurs when you test the step, change the value to provide a valid email address.
- If the mapped field contains more information than just an email address, add a Formatter step after it to:
- Extract the email address or,
- Split text to isolate the email address.
- If the mapped field contains data in an unexpected format, you can use regular expressions (regex) to extract the email address.
- Before continuing to your Mailchimp step, add a filter to your Zap to ensure an email address exists in the field.
Still need help?
If this article did not fix the issue, Zapier has a few other options to get you the help you need:
- Contact Zapier Support. Our Support team can investigate your account to find solutions.
- Ask in the Zapier Community. Get advice from experienced Zapier users in the Zapier Community.
- Learn more about getting help. Read our guide on how to get help and support with Zapier to find the best resources for your specific problem.
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