Human in the Loop is a built-in tool that lets you pause a Zap at a certain step so a human can review before your workflow continues. Use it to validate, correct, or submit more data for your workflow’s steps. Human in the Loop offers the following events:
- Collect Data action: pauses the Zap run so you can ask for more information. You can then map that data to later steps in your Zap.
- Request Approval action: pauses the Zap run and requests that a reviewer approve or change data you submit for review before continuing the Zap.
- New Approval Requested trigger: triggers when a specific Human in the Loop step runs in another Zap. Use it to send a custom notification from Human in the Loop to any other app on Zapier.
Available on plans:
Free
Professional
Team
Enterprise
Why should I use Human in the Loop?
Sometimes, you may not want your Zap to run all the way through automatically. Human in the Loop lets you pause and review before continuing a workflow. Use it for things like:
- Reviewing AI-generated content.
- Confirming or editing AI data before they’re used in later steps.
- Ensuring high-impact steps like publishing, messaging, or reporting in your apps are reviewed by a team member or client.
- Having a reviewer provide more data to use in later steps.
Next steps
Learn how to use a Human in the Loop step in your workflow:
- Collect Data action.
- Request Approval action.
- New Approval Requested trigger.
- What requests look like for reviewers
And learn more about Human in the Loop run details.
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