Proctorio Setup Guide for macOS

This guide will walk you through how to properly set up Proctorio on your Mac using Google Chrome.
For a smooth experience, it's important to follow each step carefully, from installing the correct browser and extension to enabling permissions and running the system diagnostic test.

---

Step 1: Download & Launch Google Chrome

Proctorio works the best with the Google Chrome browser. Please make sure you have Google Chrome installed on your device.

• Proctorio works best with Google Chrome and may not function properly in other browsers. Download Chrome here if it’s not already installed, then launch it to continue.
  • Make sure you're using the latest version of Chrome before moving on

---

Step 2: Download & Install the Proctorio Extension

• When prompted from your course quiz, click Add Extension to install Proctorio.

  • If you don't see the prompt, visit https://getproctorio.com to install the extension manually in Google Chrome.

---

Step 3: Click "Click here to install the Extension"

• Once you land on the Proctorio setup page, click the “Click here to install the Extension” button when it appears.

  • This will redirect you to the Chrome Web Store to complete the installation.

---

Step 4: Add the Extension to Chrome

• Click the “Add to Chrome” button on the Chrome Web Store page to begin installing the Secure Exam Proctor extension.

---

Step 5: Close Any Open Tabs

• When prompted, click “Click here” to automatically close any extra tabs or windows before starting the diagnostic test.

  • This step is required before you can proceed with your exam.

  • If you do not see this option, please click Continue.

---

Step 6: Enable Screen Sharing Permissions

• You’ll be prompted to allow screen sharing for Google Chrome to work with Proctorio.

  • Click “Open System Settings” when prompted, then follow the steps to allow permission.

---

Step 7: Allow Screen & System Audio Recording

• In System Settings > Privacy & Security > Screen & System Audio Recording, make sure Google Chrome is enabled.

  • This allows Proctorio to securely share your screen during the exam.

---

Step 8: Quit and Reopen Google Chrome

• After enabling permissions, you’ll be prompted to “Quit & Reopen” Chrome.

  • Click the button to fully restart the browser so your changes take effect before continuing to the diagnostic check.

---

Step 9: Run the System Diagnostic Test

• Return to your exam and follow the prompts to run the diagnostic test.
  When asked, allow access to your webcam, microphone, and choose “Entire Screen” for screen sharing.

  • You’ll know everything is working correctly when all diagnostic checks appear in green.