Troubleshooting System Diagnostic Test Errors

Articles for specific errors that may occur during the System Diagnostic Test when launch a Canvas quiz using Proctorio

• What is the System Diagnostics Test?

  The System Diagnostics Test ensures that you have a properly working microphone, an accessible webcam and that the r...

• Desktop Share Problems - Mac OS

  So it looks like your screen sharing isn’t working properly. Not to worry, follow these steps to get it back up and r...

• Desktop Share Problems - Windows, Linux and Chrome OS

  If your exam administrator enabled this option you may be asked to share your screen during the System Diagnostics Te...